Privacy Policy

Your privacy is important to us

 

Thank you for reading our privacy policy.  We hope that you will have confidence that we are doing everything we can to protect your personal data.

 

The responsible use of our customers’ personal data and information is critical to our business and our reputation. That is why we have established procedures to ensure that your data is treated responsibly. We also comply with applicable data protection laws and privacy policies.

 

Our Privacy Policy 

We hereby inform you that Casalunya Real Estate (hereinafter, “Casalunya”) with registered office at c/August, 5 – 6º, 5ª, 43004 Tarragona is the owner of this website.

Casalunya is an international real estate agency in Catalonia that offers services of buying and selling properties.

This privacy policy describes what information we collect when you visit our website, how we use the information, and how you can control its use.

 

What information do we collect?

When you visit our website and wish to receive information about a product or service, we will request specific information through our online forms. We only use your identifying information to respond to your requests and to inform you about Casalunya’s services, but we always offer you the option of unsubscribing from any type of communication you receive from us.

 

Casalunya receives data through:

 

  • Online forms on our website (contact form, newsletter for example);
  • During a telephone call;
  • A visit to our office;
  • Visits to properties by our agents;
  • Information collected through “cookies”. This data is anonymous and we use it to improve our websites to provide a better user experience. We use Google Analytics to analyse the type of browser used, language preference, number of pages viewed, time spent per visit, etc.). In this link you will find information on how to disable cookies in browsers.

 

The data necessary to be able to process requests for information are:

  • The name of the contact person;

  • The e-mail address;

  • The telephone number;

  • Given that Casalunya carries out financial transactions, we may request additional information in order to be able to carry out these transactions. In all cases, we only request the information necessary to comply with the legal requirements for the prevention of money laundering and the financing of terrorism. You will always be able to refuse to provide us with your identifying information, with the consequence that we will not be able to carry out such transactions.

 

 

How do we use the information?

Your data will be treated confidentially and will remain in our files for as long as your account is active or until you request a change in the processing of your data, or as required by law.

In order to offer you the most suitable products, we may pass on your personal details to other Casalunya branches or collaborators. We will always ensure that we safeguard the confidentiality of your personal data and that they are treated responsibly and in accordance with the laws on Data Protection in force in the European Union. If you need more information, you can e-mail us at privacy@casalunya.com.

If we send you information that you have not expressly requested, we will provide you with the option to choose the type of communications you wish to receive. Alternatively, you may unsubscribe from all communications using the same preference centre or by sending an email to unsubscribe@casalunya.com.

 

With whom do we share information?

The following are examples of where we may need to share your personal information in order to fulfill the purposes set out above, or as required by law:

 

  • Transfer of data to public administrations and the Department of Justice;
  • Technology providers, including cloud computing service providers.

 

How do we protect your information?

Your privacy is as important to our employees as it is to you, and we will take the necessary measures in the event of any violation of this privacy policy.

Casalunya declares that it has adopted all the security measures necessary and appropriate to the provisions of Regulation (EU) 2016/679 and Royal Decree 1720/2007, of 21 December, approving the Regulations for the Development of the Data Protection Act, which establishes all the technical means at its disposal in order to prevent the loss, misuse, alteration, unauthorized access or theft of the data you provide us with.

At Casalunya we have strict security policies to ensure that your data is protected against misuse, loss or alteration. The data is registered in the file for which Casalunya is responsible with restricted access. All our staff will not pass on your personal information to third parties without your express consent, except when required by law, or if we consider that the disclosure of this information is necessary to protect our property and rights, as well as the rights of third parties.

Casalunya declares that it has adopted all the security measures necessary and appropriate to the provisions of Regulation (EU) 2016/679 and Royal Decree 1720/2007, of 21 December, approving the Regulations for the Development of the Data Protection Act, which establishes all the technical means at its disposal in order to prevent the loss, misuse, alteration, unauthorized access or theft of the data you provide us with.

 

How do we use cookies?

In addition to the information collected through forms on our website, our site also uses cookies (small files that are installed in your browser when you first visit our website). The main function of cookies is to recognize your browsing habits in order to provide you with an enhanced online experience each time you return to our site. Cookies cannot harm your devices.

Cookies can be accepted, deleted or blocked as desired. If you do not want to have cookies installed, you can easily disable the option in your browser, bearing in mind that there is a possibility that some functionalities of the website may not work properly.

The information collected by cookies is completely anonymous and non-identifying if the user does not allow it. Some of the cookies we use are from Google Analytics and the collection of the information is the responsibility of Google. Casalunya does not have access to the exact information of each user, only to the aggregate data provided by Google, without being associated with an IP address. Similarly, it is Google who decides the purpose and use of the information collected, as well as the operation and duration of the cookies.

You can also delete, enable and manage cookies through your browser settings.

 

What are your rights?

You may object to the processing of your data at any time by exercising your right of access, rectification, portability, cancellation and opposition by sending a written communication to the e-mail address unsubscribe@casalunya.com. You may also change your preferences at any time.

If you wish to send your request by post, you can contact us at:

Casalunya Real Estate

c/August, 5 – 6º, 5th floor

43004 Tarragona

Spain

 

You can also contact the Spanish Data Protection Agency (www.agpd.es) to carry out any procedure related to the protection of your data.

If at any time we modify our privacy policy, such changes will be reflected on this website and we will duly inform you by e-mail.

 

Your real estate agency in exclusive properties at the Costa Daurada

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